Ordering FAQ
Roofing Supply: Ordering, Pickup & Delivery FAQs
Find the next step for your material list, warehouse pickup or jobsite delivery. For a specific order, call the team in Sugar Hill.
Where is the warehouse?
454 Buford Hwy NE, Sugar Hill, GA 30518. Call the warehouse before your trip to confirm the materials and pickup details.
Contact & directionsCan I pick up my order?
Yes. Choose your materials online, then contact the warehouse to coordinate pickup. Have your order number, quantities and vehicle details ready so the team can help plan your load.
Plan warehouse pickupHow do I arrange delivery?
Share your material list, jobsite address, preferred date and unloading details with the warehouse. Confirm availability, delivery charges and the delivery window with the team before scheduling.
Delivery informationWhat should I send for a material quote?
Send your measured roof report or contractor’s takeoff, preferred shingle brand and color, quantities, jobsite address and target date. Include starter, ridge cap, underlayment, ventilation and accessories when you have those selections.
Start a material listIs a bundle the same as a square?
No. A roofing square is 100 square feet. A bundle is a package of shingles, and its coverage depends on the product. Check the coverage listed for your chosen shingle instead of assuming every bundle covers the same area.
Compare product detailsReference: GAF roofing-square guide ↗.
How do I confirm a color or quantity?
Use the product name, color and SKU when contacting the warehouse. Screen images are useful for narrowing your choice; ask about seeing the material before committing to a color. Confirm the quantity needed for your order with the team.
Browse shinglesCan I arrange an equipment rental?
Equipter and dump-trailer rentals are listed in the catalog. Contact the warehouse with the equipment you need, your job location and preferred dates to confirm availability and rental details.
View rental equipmentWhen can I call?
Call (404) 922-9244 during our 8 AM–6 PM call hours. For a particular pickup day, contact the warehouse to confirm the schedule.
Call the warehouseStill putting the list together?
Use our planning checklists to keep the products, quantities and job details in one place.
