Last Updated: 11/5/2025

This Privacy Policy explains how A+ Roofing Supply (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information from visitors, customers, and users of our website https://aroofingsupply.com (the “Website”), and our physical store and communication platforms. By accessing or using our Website or providing information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Information You Provide

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Account credentials (if you register)
  • Order information
  • SMS consent and communication preferences
  • Information submitted via contact forms or email

Automatically Collected Information

Through cookies, analytics, and tracking tools:

  • IP address
  • Browser type and device type
  • Pages visited and time on site
  • Clicks, scrolls, and interactions
  • Referral source
  • Advertising identifiers

Call Tracking

When you call us, our call tracking system may log:

  • Caller phone number
  • Call duration and time
  • Call recordings for training and quality purposes (when applicable)

CRM Data

Customer data is stored in Zoho CRM for sales, communication, and order-tracking purposes.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide delivery and pickup notifications
  • Send order confirmations and receipts
  • Respond to customer service requests
  • Manage accounts and purchases
  • Communicate about promotions, updates, and offers
  • Improve Website performance and user experience
  • Track and measure advertising performance
  • Prevent fraud and maintain security
  • Comply with legal and tax obligations

3. Payment Information

We do not store full credit card numbers on our servers.

Payments are processed securely through third-party payment gateways. These services comply with PCI-DSS security standards.

4. SMS & Email Communications

By submitting your phone number or email, you consent to receive:

✅ Order updates
✅ Delivery notifications
✅ Account-related messages
✅ Promotional SMS or emails (you can unsubscribe)

Opt-Out Instructions

  • SMS: Reply STOP to unsubscribe
  • Email: Click “Unsubscribe” in any email

Msg & data rates may apply.

5. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your experience and for marketing and analytics, including:

  • Google Analytics 4 (GA4)
  • Meta Pixel (Facebook)
  • Call tracking software
  • CRM tracking
  • Website performance cookies
  • Retargeting and remarketing cookies

You can disable cookies in your browser settings, but some features may not work.

6. Sharing & Disclosure of Data

We do not sell personal data.

We may share information with trusted vendors who assist with:

  • Payment processing
  • Delivery/logistics
  • CRM & marketing automation (Zoho)
  • Email/SMS platforms
  • Advertising platforms (Google, Meta)
  • Website hosting & security
  • Call tracking systems
  • Legal, fraud prevention, and compliance services

All third-party partners are required to protect data.

7. Data Storage & Security

We use industry-standard physical, digital, and administrative safeguards to protect your information.

However, no online system is 100% secure. You share information at your own risk.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct or update your information
  • Request deletion (unless data must be retained legally)
  • Withdraw SMS or email consent
  • Request customer data export

To submit a request, contact:

📩 office@aroofingsupply.com
📞 (404) 922-9244

9. Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Links to Third-Party Sites

Our Website may contain links to external websites. We are not responsible for their content or practices. Review their policies before using them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting on this page. Continued use of the Website means you accept updated terms.

12. Contact Information

For questions about this Privacy Policy or your personal data rights:

A+ Roofing Supply
454 Buford Hwy NE
Sugar Hill, GA 30518
📞 (404) 922-9244
📩 office@aroofingsupply.com